[VIC] Pause Myki Pass Membership

Lsk7 on 26/03/2020 - 11:44
Last edited 26/03/2020 - 11:48

Moved to Forum: Original Link

This is not Deal! but a notification to all that MyKi now allows you to pause the Myki Pass membership.

If any of you are in Myki Pass (Monthly/Yearly), PTV allows to pause the membership. Your Myki card will be blocked and a replacement would be sent to your address in 10 business days. And the Myki Pass will be again active from the point you touch on again. This mainly a benefit for yearly pass holders like me ;)

In order to pause a myki Pass, PTV will need to block the participant’s existing card and send a new one which will be activated the next time it is touched on.

Participants must call PTV on 1800 800 007 so this pause can be arranged.

Please note that any replacement card will be sent to the address on the participant’s account – in many cases, this may be a business address.

The PTV call centre team can assist with updating these address details to suit each participant’s requirements.

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Comments

  • morediscount on 26/03/2020 - 11:48
    +11

    they gonna waste so much money and resource in this … they should just develop a pause feature

  • cassiopeia on 26/03/2020 - 12:07
    +2

    thanks OP. I've been waiting for this news to come out - I've already wasted a week's worth of my pass :(

    • sk7 on 26/03/2020 - 12:44

      sad that this was moved to Forum and not having the visibility for majority of the users!

      • cassiopeia on 26/03/2020 - 13:46
        +1

        agreed! I would never normally look into the Forums for this kind of info

  • tks1432 on 26/03/2020 - 13:27

    This is very helpful. Thank you.

  • Broke-Ken on 26/03/2020 - 13:42
    +4

    You can do this online as well : https://www.mymyki.com.au/NTSWebPortal/Login.aspx

    I had to do the same thing for my wife's card before this notice came out. It's actually the "Report lost or stolen Myki" option rebranded as a "Pause". That's why they have to cancel the card and send you a new one.

    • stirlo on 26/03/2020 - 13:58
      +2

      I just called up and they confirmed this too. Easier to do online than on the phone.

  • jjjaar on 26/03/2020 - 13:44

    Thanks for posting OP!

    Super easy to do. Took <4 mins on the phone including selecting the right option and holding.

  • stirlo on 26/03/2020 - 13:58
    +1

    Just called up and they confirmed it is the exact same process as "Report Lost or Stolen Myki" so you can do it online it doesn't even involve a call.

  • Godric on 26/03/2020 - 17:50
    +1

    Great Reminder!

    But so ridiculous they have to send out a new card lmao

  • FeedingTheSnail on 26/03/2020 - 21:01

    Does this work if you use GooglePay?

  • Tonetoro on 29/03/2020 - 20:51

    Any idea if the pause, pauses from the last time the card was used?
    Already gone a week without using it.

    • sk7 on 30/03/2020 - 11:26

      I wished too, but its only from the date you request for.

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