Event Cinema Vouchers in the age of the COVID-19

Lmrbenj on 06/04/2020 - 18:52

Does anyone have any word from the Cinema regarding Vouchers set to expire during the Cinema shutdown?
I'll assert they'll need to be honoured with the Cinemas reopen.

Entertainment

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Event Cinemas
Event Cinemas

Comments

  • Hybroid on 06/04/2020 - 18:53
    +4

    I have a voucher or Gift Card that is expiring while the cinemas are closed, can I get an extension?

    We will be honouring extensions for vouchers and gift cards expiring during the temporary cinema closure. Please contact our customer service team at [email protected]

    https://www.eventcinemas.com.au/Promotions/WellBeBack?source…

  • Mechz on 06/04/2020 - 18:55

    If they even exist after all this, probably will but you never know.

    • JimmyF on 06/04/2020 - 19:06

      Event is owned by Village….

      • Mechz on 06/04/2020 - 19:32

        Doesn't mean they have an oil sheikhs bank balance to survive on.

      • mskeggs on 06/04/2020 - 19:53

        A company with other revenue from amusement parks, gyms and bowling. Ripe to implode IMO.

        • JimmyF on 06/04/2020 - 19:57
          +1

          Yes, Village roadshow like just about ever other companies has had its income stopped. But it has done nothing wrong and will bounce back once this is over.

          ALL companies in all fields of business are seeing huge drops. Other than supermarkets ;)

          I was just saying event is part of a larger company. If Village goes under, then so does a large swarm of companies etc. Its in a much better financial state that a huge number of clothing brands for example.

      • ihbh on 06/04/2020 - 20:10

        It is not.

    • tommohawk on 06/04/2020 - 23:33

      Very much doubt they will go broke. Event Hospitality and Entertainment is an ASX listed company that's been around for over 100 years, with very substantial assets. Property portfolio with fair value of $2 billion. Directors been buying shares since the COVID outbreak - not something you'd do if you thought you were going under.

      I think your vouchers are safe. Can't see how they wouldn't honor them.

  • woodg on 06/04/2020 - 18:58
    +1

    I suggest you look at their website where they give details on expiring Gift Cards and Vouchers.

    Edit: beaten by others. Stay safe, everyone.

  • GangGang on 06/04/2020 - 20:47
    +1

    Send them a message.

    • mrbenj on 08/05/2020 - 17:37

      Emailed them already … I'll leave it at that and just "demand" to use them when movies are back.

  • AustriaBargain on 06/04/2020 - 21:48
    +1

    I hope my free Palace tickets are good. Though I don't know if I'd want to go to a movie the moment they open again, what if someone that goes has the virus.

  • Emerald Owl on 07/04/2020 - 05:07

    I’m torn. They’re having a very tough go, maybe cut them a break. But they’re such a rip off… I doubt they legally have to.

  • Tigs23 on 05/05/2020 - 22:01

    Their customer service confirmed you can now check expiry dates. Mine was extended.
    https://www.eventcinemas.com.au/giftcard/balance

    • kacak on 02/07/2020 - 23:21

      Thanks so much for this - my evouchers were originally expired on 1/7/2020 but checking now it states 8/11/2020

      • beneuto on 13/08/2020 - 16:37

        Mine expire next month. Just checked and date hasn't changed. At the moment they are open but only showing old movies.

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