[VIC] What Telstra Store Location Is Open?

I ported my number into job A a while ago.
I've now started job B and want to retain my number.
To swap my business number to a private number, and then port that private number over requires me to visit a physical Telstra store. It can't be done online or over the phone.

I've tried calling all the local stores but no such luck.

Has anyone seen a Telstra store open in VIC? I'm located in South-east but happy to travel.

TIA!

Related Stores

Telstra
Telstra

Comments

  • +1

    The information from the link below shows the Telstra stores which have closed.
    https://www.telstra.com.au/covid19/call-centres

    • Unfortunately I believe it's out of date as I tried visiting the Rowville and Knox store and both were closed

  • +1

    Last week (Friday) Fountain Gate has a Telstra van parked outside the Telstra Business Centre. It's between Cash Converters and the Bicycle Superstore. People were using it so I assume it's still there if the store inside the centre is closed.

    • Interesting, I might check it out on the weekend. Thanks!

  • +2

    Chadstone I’m pretty sure is open

  • +1

    Eastland in Ringwood, it has been open everytime ive gone to the shops there.
    strict entry/distancing rules of course in place though.

    • Thank you! This is close to me so I'll check it out on the weekend

      • just went to Eastland and walked past the Telstra shop. definitely open. weekend trading hours were 10am-4pm.

  • +1

    Frankston was open in the Bayside Shopping Centre last week. All the staff had masks and only one customer was in there.

  • +1

    Just as an FYI in my experience, even pre-covid, calling a telstra store and speaking to someone was next to impossible

    • +1

      Agreed. That’s because they have call centres to take calls, and they roster staff to deal with in person enquiries, for which there is often a queue of people waiting to see someone. Customers get irate if they see staff answer calls when they are patiently waiting in queue to see someone.

  • +1

    Eastland is open, been open every day
    had to go yesterday and they had a line outside, letting 2 or 3 at a time.

  • +1

    Telstra Pacific Werribee, although way too far but definitely open.
    Was there just last week.

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