Sorry guys, I am afraid this is not sale related, but I am thinking will it be a fraud alert?
I have seen a promotion of Switch on Facebook and the link at that time appears to me as legit. I clicked on and followed the comments to see whether to buy or not. I have made communication with the seller ThatGadgetGuy, which store page has been brought down now. The first payment was by online, and they contacted me saying I will receive refund since the shopify won't allow the transaction. And, we made the deal finally by paying to their company account directly, and indeed I receive the refund the other day. So far so good.
Waiting for another several days, I sent an email to see if I can have the tracking number and the answer is they have issues about getting the tracking number, but I should receive the item two days later. But nothing happens. Then I sent another email, there is no response from ThatGadgetGuy at first, but the next day I receive an email from MagnetWholesale.
The email directly told me following:
We have a problem. We supply That gadget guy. They had an agreement with us that they would pay us a 10,000 dollar holding deposit before we started shipping. They didn’t do that. They did send us your money for switches though.
As a result we can’t ship for them. So we are sending you a cheque for the refund.
Is your order name and address the best to make it out to?
We have frozen their emails and 1300 number as they were sponsored by us.
I was frozen, like, gosh, what is going on here. This is not going right and I may never see my money or the switch coming. Particularly I have bought the video games and monitors. Everything is pretty bad at that moment and till now.
I am posting this is to solicit the advice and help from OZbargainers here. I have been down the sea of ozbargain for nearly four years, nothing disappointed me here though some comments may be aggressive but overall I am a fan of this platform.
And I think I am not the only one. So please be alert before you make the decision to buy from some small places.
If possible, please comments what action should I take on this case. Thanks a lot.