Reading all the “I’ve been ripped off” posts I thought I would give my positive experience with Shaver Shop. My man’s Braun Series 9 razor decided to turn up its toes; it would turn on for a couple of seconds then die. Checked my emails and we had bought it from Shaver Shop in November, 2018 and after a bit of Googling found out the warranty was 2 years. Bonus. Figured we would get the run around with Shaver shop but after ringing the help desk, and answering questions on status, the guy said, “take it back to a bricks and mortar Shop and they will swap it for a new unit. If they give you trouble tell them I said the swap over is OK”. Took the shaver in, with accessories, they tested the shaver was stuffed, the problem wasn’t the charge cable, then found us a brand new version of the man’s razor and swapped it over. Completely new razor including new cleaner station and a container of cleaning fluid. Ding, ding ding we have a winner. My preference is, always, bricks and mortar because being able to walk in and resolve an issue is better than the dance of posting back and forth and hoping nothing goes wrong.