I have a Prime subscription and I have pre-ordered many games from Amazon Australia which, until recently, have always been delivered on release day. However, the last Switch game I pre-ordered (51 Worldwide Games), wasn't delivered until the following week. When I contacted Amazon support, they told me that they have never guaranteed release day delivery for games and that I might like to pay extra for "Expedited Delivery". They did apologise though and gave me a $10 voucher which was nice.
I pre-ordered Paper Mario: The Origami King from Amazon back in May which has a release date this coming Friday, 17th July. I received an e-mail from Amazon today informing me of an updated delivery date: "Estimated arrival date: 20/07/2020 - 21/07/2020". Is this a new tactic to try to get people to pay extra for "Expedited Delivery"?
I have not had any issues with Australia Post delivering my games from Amazon. I usually get a shipping notification at around 6pm and it will arrive the following morning (to Sydney suburbs). I have ordered a few items from Amazon this month and they have always arrived two days later. So, if I order something from them now, the chances are it will be delivered to me on Friday morning. So, why can't a game I ordered two months ago be delivered on Friday? Something doesn't seem right! Maybe they just haven't received stock of this particular game yet which could explain it. But I was wondering if others have had a similar experience with recent pre-orders?