Can anyone confirm whether there is anything that can be done in this scenario?
I was in a not at fault accident (rear end accident), the at fault party has lodged a claim with their insurer and I have contacted the insurer to follow up.
The other party's insurer is claiming that they cannot start the process to get my vehicle repaired until their client pays the insurance excess - so apparently I am left in limbo until this occurs.
I think it sounds like bullsh!t, but has anyone else been in this scenario?
Also I'm uninsured as I had accidentally let my policy lapse - I only realised the day of the accident.
Amended my post: some people wanted my post to clearly state I was uninsured.