Ordered a King size duvet from this deal a year ago. They sent a queen size quilt. I made the purchase before I even bought a king size bed because it looked like a great deal. On receiving the item, I checked the quality, put it through a wash and saw that even the label had a tick (with a pen) on the "King size". And so I thought all is well.
Now after buying a king bed and duvet covers, I noticed that the Duvet isn't filling up the cover, leaving a lot of empty space in it. So I measure the duvet and find that it is a Queen size. Yes, I admit that I should be blamed for not checking things more thoroughly.
The seller is now ignoring my messages and eBay customer care is of no use since its been 1 year after I made the purchase. On going through the past deals for the Linen Dreams eBay store, I can see this is not the first time this has happened with a buyer. Unfortunately for me, this was a purchase I made on my Amex instead of my usual credit card that has purchase protection insurance.
Is there a rep here for the store / does anybody have contact details of the store / has anybody else faced a similar issue with an eBay seller that they resolved after a year?
TLDR: Purchased item from eBay seller. Wrong size received. Silly buyer realized mistake after one year. Can you help the silly buyer?
a year ago you expect to make a claim that you received the wrong item?