Confirmation: Telstra doesn't give a ”continental” about its customers.
Just received this email from the big T about its customers who subscribe to the big F’er (Foxtel) via the big T.
Our Foxtel from Telstra Service Agreement has been updated
There’s an update to your Foxtel from Telstra service and we wanted to let you know as soon as possible.
From 11 October 2020, we will be changing the way we notify you about updates to channels on your Foxtel service. Upcoming changes will now be posted in the new ‘Customer updates’ section on our Foxtel from Telstra page here.
This change is outlined in the new clause 2.09 of Our Service Agreement:
Clause 02.09 - How we may notify you of changes
We can notify you of changes to your Foxtel from Telstra subscription by sending a letter to your address (by post or email), Foxtel Box messaging, SMS or by including the relevant information on the Telstra website or on My Account.
The full terms of our Service Agreement are available here https://www.telstra.com.au/content/dam/tcom/personal/enterta...
Don't you just love the way big corporations treat their customers/prisoners like sh#t!