I need a new pool blanket. I have one from OzPlaza on eBay, it came with 2 years warranty, started to disintegrate soon after the 2 years were over, was ok to be left on for winter, but now needs replacing, quite exactly 3 years after purchase.
Same item now sells with 5 years warranty, also OzPlaza on eBay. Warranty conditions are linked there and pretty good: they pay return postage or arrange courier. OzPlaza has been around quite a while, so I'm pretty sure I can claim on warranty if needed, even if it might be a bit of hassle.
That means: either they improved the product with better UV stabilisers, and it lasts for ~ 5 years, or they will have a warranty claim 2 1/2 years from now. I'd put the odds at 50/50 for either outcome. I can live with that.
Only downside: they charge for shipping to WA.
Same product, same price is on Amazon Marketplace, with free shipping to WA, and 6% cashback for the category. From a seller called Artiss Furnishings. Also 5 years warranty. But no specifics on how to claim, who pays postage, etc.
Google revealed that Artiss Furnishings is just another brand owned by New Aim Pty Ltd, the same company that sells on Ebay as OzPlaza.
Here's the question: has anyone successfully made warranty claims for Amazon Marketplace items after the Amazon a-z guarantee period ended (more than 90 days from delivery)?
Poll: What would you do?