Hi,
wondering if there are other folk like me that have not received store credit from The Good Guys from a previous promotion on their online store.
Credit was meant to be emailed on 17/09/20 with expiry on 23/09/20
I have emailed support via the website but am not hopeful of a prompt reply.
I do receive other spam from The Good Guys via email and SMS and check my Spam folder constantly :)
I've been waiting for a refund from them for 3 weeks.
I've called into their local store and despite the promises of them "looking into it" and "getting back to me" still nothing.
Since JB HiFi acquired them standards have dropped like a stone.
I don't shop with TGG since last year when the same occurred.
https://www.ozbargain.com.au/comment/8725732/redir
I dislike TGG. Terrible service. I only shop there when there is no alternative
I really don't like their Concierge service and its associated promos. You have to be ready to buy something almost immediately to get anything worthwhile out of it.
Thanks for the feedback all,
lesson learnt.
Just FYI, I have gmail and found mine buried in the promotions tab. If it is helpful, the email had the subject "Your Store Credit has Arrived!"
It was issued on the 17/09/2020 as they promised.
Thanks for the suggestion mriethmuller.
Used a hotmail account and have been checking all folders and using the search function.
I've even received an email with subject "How's your product going?", requesting for a review :)
https://www.ozbargain.com.au/node/561828
Anyone received the $80 credit from the Google Home Hub deal.
Suppose to received it by 17 Sep?
I bought an aircon from GG and it took 2 to 3 weeks to receive the store credit via email. I also had to wait 2 months for a gift card from the aircon deal too. Took longer than I thought.