Returning Samsung Galaxy Note Back to Harvey Norman

Hi Just bought a new samsung galaxy note 20 from harvey norman online. Picked it up from my nearest store. I did not even open the box or anything. Can i simply return and get my money back?

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Harvey Norman
Harvey Norman

Comments

  • +10

    Change of Mind
    Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
    https://www.harveynorman.com.au/customer-service/refund-poliā€¦

  • They may offer you store credit as they don't usually refund for change of mind returns. At least you haven't opened it.

  • +2

    I think the store will usually work out a compromise, given your box is unopened I'd imagine a full refund is not out of the question.

  • +1

    Change of wife policy, wanted to gift to wife but the wife changed. New one prefers Apple

  • Hope this is not another scam

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