Current Telstra member wanting to take advantage of JB port-in deals

Related Stores

JB Hi-Fi

• 

  Kumo1887 on 15/10/2020 - 13:41

  I too, am interested about this.

• 

  GS9891 on 15/10/2020 - 13:44

  +1

  Yeah, I did it with the $55 port-in plan in June for the $400 voucher. Just asked to setup a brand new number instead of porting-in which they were happy to honour the deal for, then after it was setup just rang Telstra, asked to cancel my old service while moving the number to the new contract one, and done.

  • 

    VCKing on 15/10/2020 - 14:25

    That's great to hear. Will try and do it and worst case if it doesn't work, I'll just have to inform everyone of my new number haha!
    Thank you.

• 

  Strahany on 15/10/2020 - 16:06

  +2

  The method to which you are referring is fraught with risk. Telstra are under no obligation to migrate your number to the new service, although are often happy to do so. The problem is that this is directly and deliberately subverting the restrictions on the deal, since it's designed to add an extra service to Telstra's total number, not just adding one and then removing another. I suspect the only reason why people get away with this is because of a disconnect between the JB HiFi Telstra team and the general Telstra team. If Telstra were offering the credit, themselves, then this loophole would almost certainly not exist.

  In saying that, you should be able to get away with it. Just ensure that you're happy with the possibility of something going wrong, which would mean either losing your existing number, or needing to pay for two concurrent plans in order to keep your old number if you cannot afford to lose it.

  • 

    87percent on 15/10/2020 - 18:11

    Agree.. also, when you disconnect a service, the number goes into quarantine for 6 months. This is in case there’s been fraud or something. To get the number back, the agent needs to override the quarantine and not every agent has that access level

  • 

    Poppin on 15/10/2020 - 19:01

    What if you then ported the original number to another service provider. Could you then port it back in and have it applied to the new service? Or would you be better off trying another agent?

    • 

      Strahany on 15/10/2020 - 19:05

      I know that the systems some other telcos use (or used to use) would allow you to action a port even months after activation, but that was more of a case where the system allows it to happen, but you’re still not supposed to do it.

      Telstra might have the same capacity, but also might not. Someone else should be able to answer this.

    • 

      tier1operator on 19/10/2020 - 16:28

      Yes, you can port out your current Telstra number to another service provider. You would need to wait at least 1 month before you can port it back to Telstra and be elegible for this port in offer from JB Hi-Fi. Depending on who serves you, they may or may not care about the 1 month period.

• 

  onceupon8 on 17/10/2020 - 14:11

  So does anyone have any recent experience with porting out from Telstra to Optus/Vodafone and then trying to take advantage of a JB Hifi deal a few days later (or same day/next day)?

  • 

    VCKing on 19/10/2020 - 16:22

    I don't believe that will work as one of the T&Cs of this is that you need to be ported out for a minimum of 30 days

  • 

    tier1operator on 19/10/2020 - 16:28

    Yes, you can port out your current Telstra number to another service provider. As mentioned by VCKing, you would need to wait at least 1 month before you can port it back to Telstra and be elegible for this port in offer from JB Hi-Fi. Depending on who serves you, they may or may not care about the 1 month period.