Boost Mobile - No Blank SIMs (Telstra Port-in)

b18b on 06/11/2020 - 00:36
Last edited 06/11/2020 - 00:37

Has anyone recently requested a blank SIM from Boost for a port-in from Telstra?

I've contacted Boost 3 times via chat so far.

Chat #1: 22/10/2020
Boost representative provided me a dispatch number starting with DSP and "posted" out a blank SIM to my home address.

Chat #2:
~1 week later, no SIM delivered. Dispatch number returns "might be incorrect or not in our system yet" in StarTrack tracking.
Boost representative advised the previous dispatch number was invalid and there are no blank SIMs available with no ETA.

Chat #3:
2 days after Chat #2. Boost representative provided me a dispatch number and "posted" out a blank SIM to my home address advising I would receive the SIM the following day.

2 days after Chat #3, no SIM has been delivered and the dispatch number doesn't returns "might be incorrect or not in our system yet" in StarTrack tracking.

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Comments

  • Willco88 on 06/11/2020 - 00:40

    Yes I got sent one without even asking Lol

    • Avatarz on 06/11/2020 - 01:05
      +7

      Yeh u received his blank sim

  • Associated87percent @ Boost Mobile on 06/11/2020 - 06:51

    Message me your order numbers, I’ll check them for you and see where they went

  • brendanm on 06/11/2020 - 08:04

    Go to the shop and buy one?

  • jimbobaus on 06/11/2020 - 08:06

    Just use a $2 Sim
    Thats what we did

  • jimbobaus on 06/11/2020 - 08:20
    +3

    ALSO
    Read my comment on this page about best way to port:

    https://www.ozbargain.com.au/node/574200

    The process can be quite stressful… i suggest porting to optus etc then porting back in to save a LOT of stress

  • usmanhafeez2000 on 06/11/2020 - 10:22

    Just buy a $2 Boost SIM card from any retailer that sells Boost SIMs. $2 SIM is the blank one and can be used to activate any plan or to port your number.

  • KirikParty on 06/11/2020 - 12:16

    I was able to port over from Telstra PostPaid to Boost without a blank sim or a $2 sim. Just did it over chat about 2 weeks ago. Took a while as had to wait 15 -20 mins each time i sent a message for the representative to reply.

  • b18b on 06/11/2020 - 20:26

    Boost rep mentioned the following if using a $2 SIM instead of the official SIM

    "The special sim card that Telstra sends transfers your number to Boost seamlessly and faster. Unlike with the $2 sim that is purchased from Boost retailer, it has a pre-assigned number to it which needs to be removed first before your number can be transfer and which make the transfer longer."

    Another day no blank SIM, so might be time to port to Optus/Vodafone pre-paid first

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