Anyone else having trouble logging into Hotelclub after signing up? I received an email confirming my registration along with a password but I cannot sign in. If I try to retrieve my password I get a message telling me my email is not in ther database.
Yeah.. regarding the 36 hours to activate nonsense.. they only mention that after you register! How nice of them!
Someone at hotelclub is trying to manually apply the $100 member rewards credit … if you are in a hurry, their number is (02) 8263 5111
Has anyone called them and successfully get their 100 member dollar?
I got mine and actually booked a hotel. To be safe, will definitely call the hotel to confirm before actual check in date..
Edit: forgot to add that i applied the code manually via livechat with their representative
Apparently the new account takes up to 36 hours to activate, which there is no mention whatsoever in the T&C's, as the confirmation email indicates you can use it right away.
Rang hotelclub up, and they're being a b*tch about it, so have emailed groupon to cancel, if no action, just going to chargeback. I know they will love that after all their press coverage about them being dodgy.