I've recently bought a RODE Stereo VideoMic PRO in-store from camerahouse. https://www.camerahouse.com.au/rode-stereo-videomic-pro-micr...
I put in a battery and started recording some music with it on a Canon EOS RP. When I exported the video files to my computer and played them back, I found that the audio only came through the right channel (as in, my left ear had nothing).
I tried to single out the source of the issue by playing other music on my PC to make sure it wasn't my headphones or PC playing up, and they were fine.
The Canon EOS RP has live audio feedback/monitoring so I plugged my headphones into the camera directly and I heard that the audio was still coming through the right channel. I unplugged the microphone just to test if it was my camera acting up. The in-built camera mic's live feedback was working fine.
I've sent a support ticket to RODE but I'm considering going back to Camerahouse to get a refund/replacement. However, I live 2 and a half hours away from town so I just wanted to post on here to see if any OzBargainers have a fix or if I'm just being dumb and it's a software/hardware problem with an easy solution.
Many thanks in advance,