Hungry Jack's Vouchers Not Accepted on Mobile

Long story short, I have been using the Hungry Jack's vouchers, showing the PDF document on my mobile without any issues. But today the rep declined the voucher and insisted on having the print-out of the voucher.

Wondering if anyone else had this issue ?

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Hungry Jack's
Hungry Jack's

Comments

  • +11

    You mean phone wasn’t fine?!

    • Yeah, the rep said new official policy to not accept the document on the phone and print outs are needed

      • We print them at home, or we bring in the official flyers?

  • +2

    Print the voucher poster size and next time you arrive, ask to be served by her. Fold it into poster sized enveloped addressed to her

  • +3

    Ask to use their printer.

  • +7

    Tell them that OzBargain said phone is fine.

    • And tell em "iforgotmyvouchers".

    • Said that (online forums and pages all talk about using PDF on mobile ) they said corporate policy is now being enforced.

      • +2

        @Scotty can you sort this out with HJ Corporate, thanks.

  • Any proof of that?

  • +1

    Once small pieces of paper are collected, they are difficult to be recycled. Ending up in rubbish yard.

  • the rep said new official policy to not accept the document on the phone and print outs are needed

    ok, print it out then nothing you can do if its a policy change

    /thread

    • Was trying to get some idea, if the manager was being a prick or if there is a policy change indeed. If anyone from HJ knows.

      • Well the voucher page here https://www.hungryjacks.com.au/vouchers does say

        DOWNLOAD OUR LEGENDARY VOUCHERS
        For a limited time, you can still download our old-school vouchers to cut out and redeem on great-value deals in any of our restaurants.

        key words are to cut out and redeem

        So yeah it would seem you need to print them.

        • first they became more expensive than maccas

          now with this print out bs

          im gonna boycot hjs and just go to maccas now =)

  • Looks like they do them on an app now?

    https://www.hungryjacks.com.au/vouchers

    • Yeah, but app doesn't have all these vouchers.

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