I have been on the 240 GB for 365 day plan for the past year. Tomorrow is the end of those 365 days. (I received an SMS from Boost a few days ago confirming this.) I've been thinking about going for the 80 GB for 365 day recharge since I found 240 GB was way too much for me. I decided to prepare right now by looking at the recharge options one last time. I see the 85 GB for $200 recharge… A few weeks ago, I dialled #111# to verify that I was on the Anytime Plus plan. I did just now and my plan now says Anytime Ultra.
Did I do something wrong? Has anyone else's plan changed from Plus to Ultra unexpectedly?
I'm trying to get this sorted on the live chat on their website but I have read stories in the last few months that once you are on Ultra, they will tell you that going back to Plus is impossible… sigh
EDIT: Figured out what happened. See my reply down below to the first comment.