Our old window AC packed it in the other day, so I decided to grab a cheap Kogan unit when they had their 20% off coupon (worked out still to be a pretty good deal).
It arrived today, but it did have some damage.
You can see the big ding on the corner and the condenser fins have been pressed up against the cage, bending them (that's what those vertical lines are in the photo of the rear)
I tested the unit and it works just fine. I'm happy to keep it, but I think this damage indicates that the item has been treated quite roughly during transit and is worthy of a partial refund. I'd also imagine there may be implications for warranty if I were to return it with this damage. Any ideas on how much I should ask them for in my email, if anything?