Just received and unpacked an XPS 17 purchase during the Black Friday sales and the lid is covered in small paint imperfections - small pockmarks and what looks like a couple of fine hairs caught in the paint.
Is this commonplace for Dell QC? Is this acceptable nowadays?
Here's a link to a few shots: https://drive.google.com/drive/folders/1LaQE2DImBnj7R8710Xes…
they're not all that clear but there about a dozen spots…
Dell QC is attrocious. I bought an XPS once and returned it as it had multiple defects and did not feel worth the price at all.
In the thousands of Dells I've taken delivery of I've had numerous issues but I've never had a cosmetic fault so no, it's neither common or acceptable IMO.
I bought an XPS17 right before FY end and the exterior was immaculate, I’d raise it with Dell.
I got my xps 15 built to order and delivered yesterday and it has a dent on the body close to the hinge which is very obvious as it is silver dent on a black carbon fibre keyboard. Looks like it wasn't assembled with care.
Dell say I have to either return it and wait for a replacement or they can send someone out to repair it.
All this after returning an Inspiron 15 a few weeks ago because of mouse lag/stutter that no one could fix. Friends have all warned me against Dell, I'm starting to see why now :(
images?