Roofer broke retic installing soak well so bore water seeped in over patio door lip and soaked carpet for over a week before the smell started.
He said to get quotes and he'll go through his insurance. However, everything about this guy/job has been awful and I don't trust him to get it done in a timely fashion. It's already been a month just trying to get him on the phone/call backs.
An acquaintance said to me that I shouldn't have to bother with him and that MY house insurer should get it done and go after his insurer afterwards. We're not AU natives so not sure who to believe. Our home insurer didn't mention this but then again, it seems no one wants to do any extra work they don't have to.
Is there anyone here who works in home insurance who might be able to speak to this? I don't want a rise in my insurance for something I didn't cause (if that's what happens if I claim on mine).