My son reset his Microsoft Surface laptop (he bought a new one) and now it’s wanting the Administrator password. I’m trying to set it up for myself. Can anyone offer suggestions to get it working again?
Thank you
Reset Microsoft Surface Laptop Administrator Password
Luser379323 on 31/12/2020 - 10:22
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I have heard of many people waste hours and hours trying to find a solution only for there to not be an administrator password.
Just check that when you leave it blank and click next it does come up with incorrect password…
Edit: Next step would be to ensure when 'reset this pc' was run it removed your son's account, otherwise it might still be looking for his login
I tried that but it come up with The password is incorrect. Try again.
Download the windows 10 ISO (windows media creation tool) and install it onto a USB stick.
Boot into the USB and there should be an option to repair windows or something like that. Use the command line to reset the administrator password.I'd just just reload the operating system. Step by step is here https://support.microsoft.com/en-us/surface/creating-and-usi…
I've used a live Linux OS booted from USB to reset the administrator password on PC's before.
Download and flash the Surface recovery image: https://support.microsoft.com/en-us/surfacerecoveryimage
This will totally clear anything except BIOS passwords.
When my 'customers' forget their passwords to their laptop, or PC
I use a program called Active@ Password Changer Professional,
it is also in an OS called Active@ Boot Disk
You just boot up and then change the password, very easy.
Before that, I used to use a program called Kon-boot
I hope this helps
Welcome123