<read in the gruff voice of Din Djarin>
What's the point of the "New users and/or overseas users can only post 5 comments per 24 hours" and "Deals/Forum posting threshold reached. Maximum 1 per hour" restrictions?
And what is required to not be a "new user"?
I understand wanting to deal with spam, but limits like these are annoying and restrictive. Already I've been blocked from adding comments where I've wanted to contribute or participate. I think there are better ways to deal with spam.
I had two forum posts I wanted to make and I usually batch tasks together. But because I made one less than an hour ago, I can't make another. It seems very arbitrary, and a smarter way to reduce forum posts would be posts per day rather than per hour. Or just have no limit and have better ways to stop whatever the limit is intending to stop.
Maybe if there was a "save drafts" option or the option to add a comment to a post queue, to have to auto-posted when the daily limit is freed up, but I haven't seen that.
And more annoying is once you've reached the daily limit, it doesn't tell you before you make a comment or post, so it only tells you after you type something out. That's bad design.
From a design perspective, you don't want users using your site and having to remember a bunch of things to do later. You want to reduce the need for that as much as possible, since life gives us enough to remember, and adding more takes away from that and makes people less likely to use a site. I appreciate the site is probably a passion project, but there are usually smart(er) ways to design things that aren't labour intensive.
This is not the way.
While feedback is always welcome and rants are a plenty here, if you just contacted a mod via TWAM, we could have sorted it out quickly. It's an automated feature that works well but can be manually bypassed.
Just out of curiosity, where in the wiki is that rule listed regarding overseas users etc?
6 months active or X number of posts?
It isn't specifically noted in the help but will be in the next rollout.
Currently: Non-overseas users will be considered a new user for 7 days.
Next Rollout: Non-overseas users will be considered a new user for 24 hours as we believe our other SPAM/ghost countermeasures should be effective.
Help - FAQ:
Please note if you are reading this in future, these are the current settings as of 8/1/21 and are subject to change. Always refer to the Help
I wanted it to be public so other users can find the answer.
I didn't find anything on the site that suggested a mod could or would resolve this. I try not to pester mods. And even then, the issues I raised are still issues even if they can be manually resolved.
E.g. If I reach the daily limit, it doesn't tell you before you make a comment or post, so it only tells you after you type something out.
Unless a moderator can sort that out within a few minutes, it's still an issue. Maybe they have a response time like that, but I'd be surprised if they did, nor do I expect them to. It's a design issue.
Limits are fine when they make sense, but they should be communicated as part of the user interface when they're needed (so in this example, before you type out a post, not after), and not buried in a help section or not mentioned in a help section.