Friend of mine got a laptop and 2 days into owning it she noticed the screen started flickering. I advised her to return it but it went away and she argued that it wasn't a big deal and she needed it for work. A month went buy and she noticed it flickering still. She brought it to me to show it to me and when i opened it I noticed a weird small semi circle at the bottom of the screen. I didn't think much of it and gave the laptop back to her. When she opened it at home she sent me a pic and show me that the screen had a crack now going through it from the small semi circle mark (which was actually a crack itself) and going through 1/4 of the laptop screen.
In all honesty if I had to guess, the laptop had this initial weird crack at the bottom (which might have been causing the flickering) and continued opening and shutting of the lid eventually caused it to crack.
She's contacted JB to see if she can get a refund (or store credit) but what to people think her actual chances are?
I realise she probably should've listened and returned it when it was flickering after she opened it but I think that this laptop just came with physical damage on it that got progressively worse.
Here's a pic of the flickering before the crack started appearing - https://ibb.co/SRtk7SZ