29/1 Today I received the package. To my disappointment, there are so many essential items got missing. Basically half of the machine components are missing
23/1: The problem has been resolved. Seller had let me know that I don't have to pay for that extra $200 any more.
3 weeks ago I found an Ebay seller listing a Dito Sama machine for $2750. I asked for the cost of postage and was told $60 shipping from Queensland to Victoria. I asked the seller if she was willing to let go at $2000. After a few days of deliberation, she agreed and sent me an offer of $2000.
I accepted the offer on the 9th of January and made the payment with PayPal. The offer only had free shipping as an option so I thought it was a bit odd. After a few emails with the seller, it turned out that she thought I wanted to pick up the item. She sent me another PayPal request of $60 for delivering. I paid immediately and expected to receive the tracking number on the following Tuesday (12/1).
I waited until Friday (15/1) to ask about the tracking number again. She replied that she was sick so she promised to post the item on Monday the 18th.
Monday (18/1) got an email confirmation from her that the item was sent but still didn't provide the tracking number. I asked for it a few more times.
Friday (22/1)- Received a tracking number with another PayPal request of $200. I checked the tracking number and the website stated it cannot find that tracking number. Seller then admitted that she only sent it today. She said the actual cost of delivering was $259 as the machine was quite heavy. I think it is about 30.5 kgs.
I was shocked as I didn't expect to pay that much for the delivery. That was the reason I had asked for the postage cost upfront.
I told her that she should have asked me first about the extra cost before sending out today then I would be okay for her to cancel the transaction. Her reply was I can return it after I receive it but I have to pay for the return postage. I suggested that she cancles the delivery as it was only sent out today but she said it was too late.
I feel it is unreasonable to bill me extra $200 after the completed transaction and without consulting with me first. Then after receiving the item, I have to pay again for postage to have it sent it back. Looks like PayPal only covers $45.
My friend told me to raise NRI as soon as possible as it might be a scam. I am reluctant to do so because the machine might arrive and I would be out of money again to send it back.
I wonder if you have any advice on this? What would you do in my situation?
9/1 - Bought a Dito Sama machine on Ebay for $2000. Seller initially charged $60 for postage.
22/1 Seller sent an invalid tracking number. Reason was given: item only posted today. Seller sent another PayPal invoice of $200 for delivery. Total cost of delivery was $259.
Seller said I can return the item but I have to pay for the return postage.