Experiences with Complex Kitchen

I'm looking for an induction cooktop and the best price for the model I want (by about $500) is from Complex Kitchens. They price the item at $990 (instead of $2700) but charge $1300 delivery as their warehouse is in Hungary.

Has anybody purchased from them before? What was your experience?

Related Stores

complexkitchen.com.au
complexkitchen.com.au

Comments

  • +1

    Shipping included
    Our prices include Worldwide Express Shipping

    https://complexkitchen.com.au/delivery-information-au

    $1300 delivery

    Are you sure?

    • You'd think that.. But attempting to add any item to my cart also adds shipping (in the hundreds $$)..

  • This Agreement shall be governed by and construed in accordance with the substantive laws of Hungary, without any reference to conflict-of-laws principles.

    Just no…

  • yes, and I noticed no warranty. So I think I'll resist the low prices.

  • +2

    Just set-up an OzBargain alert for 'induction cooktop' - no doubt one will come around soon enough - depending how urgently you need it of course! Occasionally there are insane sales on products by Whirlpool, Elecrolux, etc.

    • will do.

      • Also look for ex-demo/seconds stock - saved heaps on my oven this way

  • Ive had an ikea induction cooktop for a while. no probs

  • I bought an induction cooktop 6 months ago, it all seemed great. Just wanted to share that condensation may be a problem if you are in a small space like an apartment with low head too. Seems like since the air around doesn't heat up if you are trying to boil too many things at the same time it goes drip drip drip. Googled this when I had the problem and it seems quite common. Wish I had known!

    Edit: condensation stuff doesn't come up on initial research and reviews =(

  • +1

    Buyer Beware…dodgy grey importer.

    I purchased from Complex Kitchen last year and they were a nightmare.

    First, the costs for shipping, payment surcharge and foreign exchange (not presented on the checkout) make them marginally better. Also not, because the shipping time from Hungary (or wherever…) means that your Visa/ MC chargeback rights become out of date/ obsolete.

    Second, while they claim the parts work in AU, on OZ electric specs, my electrician called them out a dodgy…my motor burnt out because of it. The manufacturer rep and their service providers will not touch it because they don't want the liability of servicing an item which should not have been sent here in the first place.

    the warranty is not respected. If something goes wrong, they try and weasel out of it and blame you. Stalling, half-answering and then just plain avoiding messages and direct questioning. They played me for 6 months. You have no AU consumer rights and they know it.

    Basically, dodgy stuff and a bunch of thieving pigs.

  • Bit old here, but thought I'd mention that I got an AEG cooktop and couldn't be happier. It's a great unit.

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