I have a PS4PRO that belonged to a close relative who passed away last year and want to close their account and remove all their details from the console with a view of selling, with the funds to go to a charity related to their cause of passing. I would keep it but my reflexes and dexterity for these games are some years behind me now.
I have fumbled around in the menu and was able to stop the auto renewal of his subscription but am at a loss as to go further. I have access to his email and phone but don’t know any passwords.
So a couple questions
Will a reset be enough to do what I want for the console and is that done from the menu?
How do I close the account and ID which is my preference or do I just forget about it.