This is a conversation I had with an Ebay customer service Rep.
Thank you for waiting ****, I see you have a Query regarding the Item you have sold, allow me to share there is an technical glitch or Issue going on with the promotions, where members are being charged with final value fee, even though they list the Items in promotion. We are really sorry that you had to come.
However I have researched and confirm that you have listed the Items in the promotion. So I am crediting the fee back to your account, hope this will make you happy ****."
This is the second time I have had to chase them up to get my final value fee reimbursed. this is very sneaky and unethical IMO
they are hoping most will simply forget or overlook the fact that they have been charged for something they were told would be free. and i'm sure that's exactly what will happen
Just a warning to those that sold during the promotion check your account don't let eBay defraud you.
Sorry if someone has already mentioned this..