Dell ProSupport for Monitors

MBix on 21/02/2021 - 17:44

Hey folks,

About to buy a second S2721DGF. The listing has popped up offering Dell ProSupport 3/4/5 year as an additional purchase. I can't find anything besides the little blurb on the left detailing what this actually includes. I've had a look through a lot of their pages and even asked their Customer Support team and no one can give me a clear indication of what it includes. Was hoping someone here would know - maybe I overlooked a link or something? Was hoping it included accidental damage coverage, but might be a little too hopeful.

"Sorry my bad explaining you with prosupport it will be covered"

This was the response I got when asking if it includes accidental damage coverage haha.

Any help would be fantastic.

Computing 27inch Computer Peripheral Dell LCD Monitor

Comments

    • MBix on 21/02/2021 - 17:48

      Was the first search result for me too but the concern is it doesn’t mention monitors only PC and Tablets. Thanks though.

      • Hybroid on 21/02/2021 - 17:48

        Same thing. No accidental coverage. It's expedited support for businesses/critical applications.

        • MBix on 21/02/2021 - 17:51

          Fair enough, appreciate the response

    • MBix on 21/02/2021 - 17:54

      Bit late to the party :P but thanks

      • holdenmg on 21/02/2021 - 17:54
        +1

        But I brought, Wine and Doritos and everything? lol

        • MBix on 21/02/2021 - 17:55
          +1

          Then come on innnnnnnnnnnn!

  • MBix on 21/02/2021 - 17:56

    Thanks to the folks above for the links - had read it and was worried because it mentions PC and Tablets and not monitors specifically it might not be the same thing. Does anyone know if you can get the Premium Support Plus which apparently has accidental damage coverage included with their monitors? Doesn't seem to be something they offer I'm assuming

    • holdenmg on 21/02/2021 - 18:28

      Drops, spills and surges happen. It’s a part of life. Protect yourself from accidents with Accidental Damage service. It comes free with Premium Support Plus or you can add it to your Premium Support or base warranty packages. You’ll be ready for life’s little accidents. All you have to do is contact us and, right away, we’ll assess what’s wrong and what you need and get you back in working order.

      What’s covered:
      Liquid spilled on or in unit
      Drops, falls and other collisions
      Electrical surge
      Damaged or broken LCD due to a drop or fall

      https://www.dell.com/en-au/shop/supportservicesforhome/cp/su…

      (I drank all the wine, but there may be some Chile Limón Doritos left). lol

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