Hi OzBargain eBay experts,
I'll try to keep this brief. Sunday, I purchased 3 items (from importcds-au) totalling $61.90 and received 15% off for 2+ items, $9.29. After discount, the subtotal was $52.61. Sales Tax / GST* was $5.26, with the Final Amount $57.87
On Wednesday, I was e-mailed to let me know that one of the items was no longer available and was refunded $9.55 (Original Price was $11.24, discount on this was $1.69, after discount was $9.55).
After looking at the Order Details on eBay yesterday, they were updated to Subtotal $61.90, Item discount $9.29 and GST $5.26, total amount refunded $9.55.
I put this info on a spreadsheet of original price / discount price / GST paid and I believe that I've been charged the GST on an item that I won't receive. I went onto eBay chat and tried to explain this to their agent. They claimed that they had already refunded me the full amount for the item and that the charges that I was referring to were Import Charges. I always thought that these charges are simply the GST and eBay were required to collect the GST for the Australian Government. If this is the case, why are they refusing to refund me the GST portion on the item that was refunded?
Happy to be proven wrong, but I'm struggling to see where this might be.