What Does It Take to Startup Your Own ISP?

Just a random question that popped in my head just now that apparently no exact question has been asked or answered before(Unless it has on an unrelated topic which turned offtopic….) on the forums here.

So by ISP, I mean Aussie broadband, TPG, Optus, Superloop or Telstra and other ISPs (Internet Service Providers). What's the monetary cost(if you could break down the total, that would be nice to see in the detail) and what other things would I need to consider if I were to start up my own ISP….?

Comments

  • +1

    You would probably need some knowledge of networking.

    • …and internetworking.

  • contact ispONE

  • -1

    and what other things would I need to consider if I were to start up my own ISP….?

    Car parking space.

  • +33

    I started my own NBN ISP "Ozot - The Esport ISP" in WA and have this documented on our FAQ page https://ozot.com.au/faq.html . We have x2 Routers in our Perth Data Centre and x2 Routers in our Sydney Data Centre. Each Router cost us $1000 each ($4000 total) and we also bought our own Server. The recurring costs are where we spend a lot of our money. Our recurring costs are Colocation space in Equinix PE2 and Equinix SY3, L2 NBN Aggregation (WA), WA IP Transit (Internet), Lowest latency 'Telstra Fast Path' (41ms) Perth <-> Sydney cable, IX Peering, NSW IP Transit (Backup Internet), and cross-connect fees. Our recurring costs are a few thousand dollars a month. Our recurring costs are going to increase when we bring the AU <-> US, AU <-> EU, and AU <-> KR lowest latency cables online. If you weren't using the lowest latency cables and didn't have network redundancies then you would be able to do it for a lot cheaper.

    I have our ISP Network Design documented on Youtube that someone would be able to copy if they wanted to.

    Fun fact: This is the first time I have ever gone on OzBargain before and I instantly found a topic I could answer :) Goodluck with your ISP endeavours!

    • What kind of network kit do you use out of interest?

    • I checked your website. It is impressive what you have established. I have few question if you could throw some light on it. How much is your monthly expense just running the business?How many customers are required to break even?

  • +1

    You can start an isp purely via marketing/customer service and outsource all the network stuff. See telcoinabox or talk to AAPT wholesale.
    To be successful down this route, you will need a differentiator as you can’t control product quality, or really, pricing.
    I considered doing this in my area, and I reckon you could make a living at it doing housecalls to help people get their nbn going. One or two people could likely support a few thousand connections with a ‘high touch’ service at pricing comparable to Telstra.
    I didn’t, because there are easier ways to make a dollar.

    • To be successful down this route, you will need a differentiator as you can’t control product quality, or really, pricing.

      Agree with the differentiator, but aren't some businesses going this route differentiating on price through lower overheads?

      • +1

        otherwise known as "the race to the bottom", who wants to win that!

        • who wants to win that!

          Consumers. As long as corners aren't being cut to meet those pricing levels, and larger players aren't using it to drive out competitors.

      • +1

        This is specifically if you are wholesaling the network, as the costs are reasonably high (higher than the cheapest retail offers even) but you get middle of the road performance etc.
        So you can't drop the price below what it costs you to be a price leader.

        If you run your own network you can skimp on backhaul and buy crappy transit or peering, to lower network costs, but this doesn't really make much difference till you have thousands of customers.

  • A. I'm going to go with Customers, Eddie.

    Q. Are you sure, for $500,000? You can go 50/50, Phone a Friend, Ask the Audience?

    A. No, lock in Customers…

  • Allot more research than you have done.

    • +3

      Much like your incorrect usage of 'allot'?

  • +1

    Money!

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