Laptop Won't Wake from Sleep

HairyChickens on 05/04/2021 - 21:05
Last edited 05/04/2021 - 21:17

Hello, for the past year or two I've had this issue with my ASUS Zenbook Flip 14 UX461UA where when I put it to sleep it can't wake up from it. Moving the mouse, pressing on the keyboard and pressing on the power button does nothing. I can only get to Windows if I do a force shutdown and then boot up the laptop.
When it is in this "coma" state the backlight for my external keyboard turns on.

I am certain that it is not because of a dead battery because it has happened even at 100% and putting the laptop to sleep while charging is actually one of the ways that leads the laptop being locked in sleep mode.

This problem happens 80% of the time and can happen after a few minutes of putting the laptop to sleep or a few hours.

Also, I've had this blue screen of death one time that I think might be related. PDC_WATCHDOG_TIMEOUT

Would if anyone knows a fix to this
Thanks

Computing 14inch ASUS Computer Laptop

Comments

  • Hybroid on 05/04/2021 - 21:07
    +1

    This happens commonly on HP and Dell laptops too (even 9 times out of 10 on my Dell work-issued laptop) so it's not your ASUS laptop's issue. Most likely to do with Windows itself. Recommend checking you have done a full Windows update and reconfigure settings (what happens when I close lid/press button etc).

  • deme on 05/04/2021 - 21:32

    Did you try this I found it by googling PDC_WATCHDOG_TIMEOUT

    https://amp.reddit.com/r/ASUS/comments/g7ahjc/what_is_causin…

  • redshirt on 05/04/2021 - 22:35
    +1

    I've had the same issue on my HP laptop for years. Tried a few fixes but no luck. I think my issue is something to do with the SSD. When it goes into a coma the drive indicator light never lights up (normal sleep it does)

    In the end my workaround was to use a mouse clicker emulator. It keeps things active so the laptop never goes to coma.

    • Quantumcat on 05/04/2021 - 22:45

      You can configure it so it never sleeps, or only sleeps after a very long time of no activity (like 3 hours +) or only sleeps with no activity if not plugged in.

  • Quantumcat on 05/04/2021 - 22:44

    I have had the same issue with my Dell xps 15. From experience it doesn't go into a coma if it hibernates instead of sleeps, and only when it sleeps if it has been sleeping a long time (like a day). To prevent it doing this, when you want to stop using it select Hibernate from the power menu, or configure it so it always hibernates instead of sleeps. It will take a little longer for it to wake up but your computer will still be in the same state it was when it hibernated so you shouldn't lose any work or anything.

    • HairyChickens on 05/04/2021 - 23:23

      Will try that before other more 'invasive' methods. Also which XPS do you have is it one of the newer ones?

  • Moneyinthebank on 06/04/2021 - 16:49

    Have you tried an alarm clock

  • jv on 12/04/2021 - 18:00

    Go to bed earlier…

    • HairyChickens on 12/04/2021 - 18:21

      Never would have thought of that.
      Thank you jv

  • darkmattersunB6c0MV on 12/04/2021 - 21:31

    Try hibernate instead of sleep. And update all drivers.

Login or Join to leave a comment
Login Join