Accor Hotel Gift Cards = RIP OFF!

My wife got $400 worth of Accor Hotels gift cards for her birthday, last year.

Upon trying to use them, we found we could ONLY use them:

1) At these properties only and NO other Accor property (for example, can't use it at Accor Budget):

http://terms.accor.com.au/wp-content/uploads/2020/07/Gift-Ca...

2) Have to use the standard, vey expensive Accor rate with no discounts;
3) Have to RING the property direct, by phone, between 9am and 5pm, and find someone who knows how to process these cards; and then add a Credit card to book the property.

We found an IDENTICAL Sebel apartment on Booking.com for $700 less, even with using these gift cards! On AirBNB, the same identical property was $800 less!

WHAT A RIP OFF!!!

Do not buy any Accor Hotel gift cards, they are less than useless and you can get cheaper without it.

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Comments

  • `book one day, use the giftcard, book rest on other site at discount rate

    they might link the bookings they might noif they dont just need to check out and in to save money (worth it i guess)t

    • I've never had issues with linking bookings at the Accor hotels I have stayed in (usually joining 2 x free nights together from different membership cards).
      After I make the bookings I just email the property with the 2 booking ref numbers & ask if we can just stay in the same room (at the same time I include my room preferences after reading through room tips on tripadvisor for that hotel).

  • 1) At these properties only and NO other Accor property (for example, can't use it at Accor Budget):

    That looks like a pretty comprehensive list.

    2) Have to use the standard, vey expensive Accor rate with no discounts;

    Not even the Accor website rate? Of course you can't get the same rates as third party booking sites but surely you can get their standard advertised discount rate?

    3) Have to RING the property direct, by phone, between 9am and 5pm, and find someone who knows how to process these cards

    You sure you couldn't have paid with them at the reception on check-in/out?

    then add a Credit card to book the property.

    This is standard for every booking at major hotels.

    • You can use them at check out, but that's only if you are staying on a non-prepaid rate. The only way to book the cheaper pre-paid rates are to contact the hotel directly and consume the value of the giftcards when booking.

      • But How does one find the Prepaid Rate for a given room???

        It's impossible to find it online.

        The Accor website has the same amount the lady at front desk wanted to charge by phone, direct.

        So, again, a scam.

        • The person at the front desk should have the same rates available online. They should be going through the same pricing system. So how is that a scam? (There are some exceptions as some hotels do run discounts for locals, special events, block rates or long stays that can only be had via the hotel directly)

          The website will tell you if it's prepayment or pay at hotel. It's very clear.

          https://files.ozbargain.com.au/upload/24472/88152/accor_flex...

          Rates that require pre-payment will say online payment required.
          Rates that can be paid at the hotel will say no prepayment required.

          Due to covid at the moment, the rates you find online direct with Accor should all be flexible rates with no need to prepay (unless you have a membership rate like my example above with Accor Plus)

  • 1) That's a very comprehensive list of participating hotels, that's most if not all of the Accor properties in Australia except for Ibis Budget.
    2) You can use it with any standard non-prepaid rates. If you want to use the prepaid rates, contact the hotel directly.
    3) Yeah calling is an inconvenience but that's how the game is played. All hotel bookings require a credit card attached to the reservation for incidentals.

    The easiest way to use these giftcards is for room charges during the stay. You can pay for those at check out with the giftcard. Just tell them to not charge the card on file and pay with the giftcards.

  • The idea of a Gift card is a scam - (unless getting a gift card at a discount)

    there is no benefit to gift cards over cash or paying via EFTPOS in my experience im sure there are instances where it has been beneficial for people but if you're paying equal value for a gift card as cash (ie no discount on the card) i cant see too many reasons why gift cards are 'good' in addition to that until recently gift cards would expire after 12 months (law has changed now it is 36 months) - but money doesnt expire and money isnt limited to a single retailer, how the idea of gift cards took flight amazes me - i made this arguement about 15 years ago when i was 16 a girl i liked she couldnt understand it and loved gift cards all i can say is 'lucky she was pretty' however pretty sure she isnt doing too well financially now…

    If you can get a GC on a discount that is a different story for a long time i thrashed Cashrewards 5% off Woolworths GC

  • gift cards for her birthday, last year.

    Whoever bought these for her should get their behind kicked by limiting where she can spend it. They should have bought a $400 practical gift card.

  • Yeah, accor giftcard is pretty useless. I had a couple and was glad I could get rid of the last one when it was about to expire. You can't stack it with their sale discount or anything prepaid. Your best bet is to ring the hotel directly and get them to match the deal on other site and tell them that you'll pay during checkin/checkout.