Still Waiting on Refund for Garuda Flights to Bali

Mary Poppins on 28/04/2021 - 11:43
Last edited 28/04/2021 - 19:57 by 1 other user

Has anyone received a refund for flights with Garuda?

I booked flights to Bali in December 2019 through BYOjet (owned by Flight Centre). Flights were meant to be September 2020 but of course COVID hit & all travel ceased. I requested a refund July 2020 & I’m still waiting. Apparently the hold up is with Garuda. I understand how much extra work this has created for the travel industry as a whole but should it really take this long? I can’t help thinking Garuda are holding on to everyone’s money as long as possible to earn more interest for themselves?

Related Stores

BYOjet

Marketplace

Garuda Indonesia

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  tsunamisurfer on 28/04/2021 - 11:48

  +1

  Can I ask why you waited 10 months to request a refund?

  • 

    iNeed2Pee on 28/04/2021 - 13:31

    They must of meant September 2020.

    • 

      Mary Poppins on 28/04/2021 - 19:59

      Yes. Should be 2020. Thanks (now edited)

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  PissLUR on 28/04/2021 - 11:59

  +1

  there wont be any refund with garuda. they are issuing travel credit and have been extending the date.

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  DrRalph on 28/04/2021 - 12:00

  +1

  'Garuda Flights to Bali' There's your mistake.

  • 

    [Deactivated] on 28/04/2021 - 12:12

    Once upon a time it was them or Qantas, they were ok back then.

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  Cheeper on 28/04/2021 - 14:11

  +1

  Paid by CC? Ask for a chargeback.

  • 

    Mary Poppins on 28/04/2021 - 20:04

    Hmm… was thinking that. I also had travel insurance which I could claim from but really didn’t think it would take so long. That’s why I asked if anyone else had received a refund to give me an idea of how much longer I’m going to have to wait.

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  Blue Suby on 28/04/2021 - 17:29

  Took just over 6 months to get a refund on 2 tickets with Qantas. Kept offering credits, extensions etc. Took several calls (lucky Aldi have unlimited times on yearly sims) some as long as 5 hours on hold and then dropping out.