Issues Setting up Soundbar

Hi, I purchased a new Hisense 65" Series 8 TV and a Hisense HS312 (3.1 soundbar).

I connected the soundbar to the TV via HDMI1 (ARC). I selected ARC as the speaker output on the TV.

When I play Netflix/Prime video on the PS4 it sounds like only the rear surround and sub channel is playing. I don't hear any dialogue. Just background noise and bass.

Does anyone know what's happening? Any tips to get this working correctly?

Thanks

Comments

  •  

    does playing sound, sound normal on other things besides the PS4? And is the PS4 connected into the soundbar or directly to the tv?

  •  

    Try the different audio output settings on the PS4 to see if it makes a difference. There should be a setting relating to Linear PCM, Bitstream, something like that.