What are my options with an online purchase I made that wasn’t in stock when the shop packed my order ?
It was showing in stock when I ordered but they weren’t able to find the item in the shop - I picked a cheaper item after talking to seller.
Can a request a refund or should I accept a store credit note ?
I’m annoyed that when I asked about the amount owing they replied there’s a credit note in your package- I wasn’t asked or told this was happening ,
Ty in advance .
Online Purchase Refund