Black Round Circle on Sony TV

ozbaragan on 29/05/2021 - 14:55
Last edited 31/05/2021 - 15:30 by 1 other user

Hi All, Just wondering if anyone can tell me if my tv could be repaired at a cheaper cost vs getting a new one? It is a Sony TV KDL-50W800C. The picture had no issue last night but turned it on again today and noticed flickering on top of the screen with 2 grey lines and saw black round circle on the bottom right corner. I am contacting Sony for troubleshooting and wondered if anyone here have had the same issue. Thanks.

Black round circle: https://ibb.co/Gtrd0Q7
Double Grey lines top of screen: https://ibb.co/Gdw0LzP

Poll Options

• 1
  Can be Repaired
• 16
  Buy a new TV

• 

  Hybroid on 29/05/2021 - 14:59

  +4

  Unlikely. Time for an upgrade to move into the 4K realm.

• 

  dizzle on 29/05/2021 - 17:25

  +1

  Pretty sure the 800c series is around 6 years old, so unless the repair is just a couple of hundred dollars probably wouldn't be worth it.

  Unfortunately most repairers would charge $100 to look at it (most will then take that off the repair fee if you go that route), and it would still be a TV that could have another issue in 12 months time.

• 

  solidussnake on 29/05/2021 - 19:18

  +1

  It needs a new panel when lines start to arise, cheaper to buy new. Trouble shooting will be reset the tv to factory settings..

• 

  aboabo on 29/05/2021 - 20:07

  A round circle? Bizarre.

  • 

    lint on 29/05/2021 - 20:44

    Looks like someone took a lighter to the screen

    • 

      mudvin on 29/05/2021 - 21:22

      +1

      Indeed, likely a component failed and heated the screen from behind

• 

  ozbaragan on 29/05/2021 - 22:19

  Thx all. To make things worst is after 1-2 minutes the screen goes dark but the audio is working. Looks like I'll be waiting for a good bargain on tv.

• 

  plmko on 29/05/2021 - 23:14

  Looks like some capacitors popped.

• 

  Mad Max on 03/06/2021 - 22:36

  Hi ozbaragan
  Did you sort out your TV?
  I sent you a PM.

  • 

    ozbaragan on 03/06/2021 - 23:56

    Hi Max Sony is looking into it now and will send a technician to check the problem. Sorry I didn’t know you sent a pm.

    • 

      Mad Max on 03/06/2021 - 23:58

      No worries. I hope you can get it fixed.
      Let me know. Cheers

• 

  ozbaragan on 11/06/2021 - 13:05

  Hi All Sony came back and offered a Trade in with KD75X8000H for $1500 inc GST and Shipping. What do you guys think?

• 

  Mad Max on 11/06/2021 - 22:00

  The KD75X8000H is $1980 at Videopro. Sony could do better. I suppose better than nothing.