Today I received a text saying my ANZ savings account (which hasn't been used in 3 years and contained 27c) was overdrawn. I go to online banking, and there is a PayPal transaction from May 31 for $62.
After a few calls to ANZ (they blocked the transaction, it was still pending on their end but don't know if it will be fully reversed) and PayPal, I discovered an old PayPal account from 2013 had been used for this transaction. I lost access to the hotmail account years ago, which was linked to the PayPal account (tried to get back into the email account - Microsoft sent me a "Your ownership of *******@hotmail.com has been verified" email, tried to open it, then got sent a "Unfortunately, we were unable to verify your ownership of this account" email within 10 minutes. Don't have high hopes of clear communication with a hotmail account!).
I can still get into the PayPal account, and this was the only payment recorded. My street address is still listed there. The transaction they made was through eBay Marketplaces GmbH and I can view the full transaction ID, invoice ID, etc. I changed the password to the PayPal account just in case and removed the payment method. PayPal said I can't delete the account because of this pending transaction.
My issue is that PayPal is saying that the dispute will probably be rejected as the name and address is mine, even though I told them that I have never used that Savings account with PayPal at all (it was linked but never had any transactions to or from PayPal), and my current active PayPal has weekly transactions going back years with a different bank account and different email address.
I know it's not much money (luckily!), however I am unsure what to do if the bank or PayPal reject my claims.