Scoopon - Avon Valley Ballooning [Perth] REFUNDS

Related Stores

Scoopon

Marketplace

• 

  voteoften on 03/02/2012 - 01:09

  +1

  They should be proactive, but I don't know if they know which scoopons have been used and which ones haven't.

• 

  StewBalls on 03/02/2012 - 09:29

  +2

  shouldn't scoopon email or contact customers automatically to let them know this…not wait til people try too book and get told the bad news

  Absolutely, that is what any decent company would do! What would you expect though, Scoopon = COTD :. dodgy!

• 

  voteoften on 03/02/2012 - 19:31

  +1

  Here is a couple I think were completely dodgy, because notifing customers could not result in dodgy claims by voucher holders.

  1. Scoopon - Fiorentina Bakery. Closed one of two locations. Why were voucher purchasers not informed?

  2. Cudo - The Herdsman closed the downtown location. I went and parked specially to go to this shop. I called and they said I could use it at the Wembley location. Great. More selection. When I got there, they honoured it, but refused to give me the $10 voucher for the second visit. They told me I was lucky to get the voucher honoured in the first place, they were doing it out of the goodness of their hearts. Cudo should have notified all voucher purchasers of the new location and should have offered a $10 cudo credit because The Herdsman reniged on the deal.

• 

  user27 on 14/05/2012 - 17:18

  i don't see why they would want to be proactive considering they get to keep the money if they don't

  immediate refund is not surprising cos if they didn't there would be more of an uproar and more people will notice they too should get the refund. Let sleeping dogs lie. Or cash cows

  • 

    voteoften on 15/05/2012 - 09:51

    Maybe they might realise that the industry has changed and their reputation is worth more if they do the right thing.