Negotiating with Hyundai - Santa Fe Highlander

Ozbargain community,

I was hoping to get an EOFY from Hyundai on the Santa Fe highlander diesel (currently $71k iDrive away) and all they’re offering are 2 free scheduled maintenances worth about $1,000 if we finance with them.

I’ve recently went to a dealership who said could bring that down to ~$68.5k, but I was wondering if anyone has any tips on negotiating with Hyundai Australia?

Better timing in another month? How much are other people paying on this car? I’m I a sucker if I take the $68k?

Edit 1: I’m trying to benchmark people’s experience negotiating with Hyundai, not asking for people’s advice on what car to buy. Let’s focus people! 😄

Comments

  • +5 votes

    Dunno how many times it has been said, but given current stock levels, you'd be lucky with any form of discount, and no there won't be any sales any time soon

    Don't think a diesel family car (non-4wd) will be a popular choice in the next 5yrs though

    • +1 vote

      It is AWD

      • +4 votes

        Yes… that's not 4wd

        • -6 votes

          The car has only 4 wheels, so awd = 4wd in a 4-wheel drive car? 😂

          I’m not sure I understand what you’re trying to say.. is it not popular therefore….?

          • +10 votes

            @lfsantosl: sigh

            If you think an awd is the same as a 4wd, then sure, go take your Santa Fe out on the beach

            • +5 votes

              @spackbace: Doesn't FWD also mean four wheel drive 😳😳🙂🙂

              • +4 votes

                @MS Paint: Oh yeah! And RWD means Right Wheel Drive, best option for Nascar when they all turn left

                • +3 votes

                  @spackbace: You're pulling out leg now. RWD means Right of Way Driver. Pegaxs mentions it all the time about which drivers have right of way.

            • -2 votes

              @spackbace: It was a joke!

              • +3 votes

                @lfsantosl: Well you should have said so. There is no mucking around on the forums after midnight AEST.

                • +1 vote

                  @MS Paint: Anyone considering spending 70k on a car but doesn’t know the difference between 4wd and awd shouldn’t be spared much! :)

                  With that being said, I do not drive off-road so 4wd wouldn’t matter to me, but I was genuinely curious about your point that non-4wd large SUVs aren’t popular - what does that mean?

                  •  

                    @lfsantosl: I think you meant to direct this to spackbace and maybe he was referring to it being diesel not AWD??

                    •  

                      @MS Paint: You’re right - thx

                      • +1 vote

                        @lfsantosl:

                        Don't think a diesel family car (non-4wd) will be a popular choice in the next 5yrs though

                        I think what he’s getting at is that in 5 years time diesel engine vehicles aren’t going to be popular unless you can tow 3 tonne and tackle cape York in them.

                        AWD in a Sante Fe is a marketing tool and unless you hit the ski fields regularly you will hardly ever use it. I had an AWD SUV for a while and don’t think it ever used AWD. Even under harsh acceleration in the wet the traction control used to kick in before the rear drive.

            •  

              @spackbace: Eh? When my partner and I arrived back into the country on our 2nd year visa we bought a 02 Santa Fe (2.7L v6 awd, auto), drove it from perth to adelaide and went on multiple beaches with it, no problems. Just have to remember to deflate the tires a bit, and if you do get stuck dont smash the throttle.

  •  

    I’m I a sucker if I take the 68?

    Hmm,

    Hyundai
    Diesel
    AWD

    Yes.

    • +2 votes

      I’m assuming you can point out a better 7-seater car at same or better price?

      Or perhaps share some stories of people who bought it at a lower price?

      •  

        All-new Kluger just hitting market and won't depreciate like a lead balloon as this would.

        https://www.caradvice.com.au/958349/2021-toyota-kluger-launc...

        • +4 votes

          I won’t get into discussing religion here (yes, Kluger is like a religion for some people here) but I’ll do a test drive in the morning instead.

          The model that compares to the Santa Fe highlander is the Grande V6 at 72.9k, also AWD but Petrol (which is a cheaper engine than diesel), so I’m not sure what makes you believe the Santa Fe at 71k but discounted down to 68k is a bad deal.

          If we take fuel into consideration, the Santa Fe is running at 8.85/ 100kms whilst the kluger will be at 13.50, so after running 150k kms you’ll have spent 7.5k less on the Hyundai, so that will make up for perhaps a less popular resale price.

          By reading the reviews it looks like the highlander / Sorento will certainly have an edge on the kluger in terms of technology, comfort and finishing, but again, I respect your dogmas 😬

          •  

            @lfsantosl: V6 petrol is a lot nicer to drive then a four cylinder diesel.

  •  

    Where are you located?

  • +8 votes

    Holy crapola.. 71K for a Hyundai, the world has definitely gone mad.

    •  

      The palisade top of range is 82k and it’s worth it, just doesn’t fit my garage 😂

      I’m surprised by some of the reactions here. No one calls Ford crazy for an 80k Everest whilst the Palisade felt to me like a much better car.

      •  

        It's possible they [Hyundai] have come a long way in the last 10 years, but I'm assuming majority won't pay 80K for a that brand of car.

        •  

          What would people buy with 82k instead, in your opinion?

          • +3 votes

            @lfsantosl: Are you a true OzBargainer?

            Surely you know $80k buys you a high yield investment

            I think this is often referred to as a Mercedes or BMW.

            •  

              @Master Bates: 🤢😆

              I have 3 kids to carry around, so I would need to go 150k if I wanted a comparable car from those high yield investment brands 😂

  •  

    I was browsing Hyundai about 3 weeks ago, the sales guy said the Sante Fe was a 3 or 4 month wait, not even sure they were taking orders still?
    Not a car I was considering, he was talking to another customer.

  • +5 votes

    At risk of getting negged, after seeing the comments, I actually bought a santa fe yesterday, but the Elite (not the Highlander). To answer your actual question, I checked around what other dealerships were selling the same model for, and then went in to my local dealer. After they gave me their price, I told them what the other dealers were offering, and got it down about $2k. Then we went through accessories. Got a final figure then told them I was fixed at a certain figure (only a couple of grand less). So all in all, got about $8,500 off what would have been the original price. I also had some information sheets with me in other cars, so it appeared Hyundai had competition.

    •  

      Thanks, finally some helpful. Most people seemed to have understood I needed help picking my next car instead of information on the process :)

      I was pretty appalled by them taking an hour of conversation to get to a 3k reduction, but perhaps I should shop around a bit more.

      Did you spend much in optionals?

      • +3 votes

        I was pretty appalled by them taking an hour of conversation to get to a 3k reduction, but perhaps I should shop around a bit more.

        That’s your option. If you don’t like the price, either don’t buy it or find somewhere that’ll sell to you at your price.

        The car is in demand, there is a wait for stock. why would they discount much when they could probably wait until next weekend to get someone else to buy the one you were going to buy?

        • -5 votes

          Oh, glad that you told me. I thought it was someone else who would decide how I spend my money, what car I decide to buy and my thought process about it.

        • +1 vote

          why would they discount much when they could probably wait until next weekend to get someone else to buy the one you were going to buy?

          Why dont more people understand this… LOL! PRobably wouldnt be next weekend either, probably be tomorrow

          •  

            @pharkurnell: I would just sell both and put the lower price down the wait list 🥸

      •  

        $5100 on options.

        1 hour is not too long.

        I started at 11.30, and finished at about 3.30, but with back and forth between dealershIps.

        If you need one though, don't wait too long. New cars like these are getting harder to find, without having to get on to an order queue.

        •  

          Yes, I think that might be the main problem - they already told me I’m looking for an early July delivery best case.

          • +2 votes

            @lfsantosl: Last night this was the second post, and from a new car salesman.

            Dunno how many times it has been said, but given current stock levels, you'd be lucky with any form of discount, and no there won't be any sales any time soon

  •  

    A lot have already mentioned the kluger - I know the new model has a hybrid engine might be worth looking at OP.
    They tend to hold their valves people love the hybrids.

    •  

      About to go test drive it now. I’ll share my thoughts this afternoon!

      •  

        All the best mate!

        •  

          Hey - I was thinking about this 😂

          My thoughts are that the car improved heaps from prior versions but honesty still very behind in terms of comfort/ performance.

          Looking at data o line, the Santa Fe doesn’t seem to lose so much more in value and I’m honestly going to be married to this car for good 5-7 years, so let’s see how it plays out

  • +3 votes

    I’m trying to benchmark people’s experience negotiating with Hyundai,

    Seriously, I’m going to start my own business where I take people car shopping and sit next to them, hold their hand, pat them gently on the back and coach them as they navigate the minefield that is “buying new cars”

    I was pretty appalled by them taking an hour of conversation to get to a 3k reduction,

    This is a you problem. You wasted your time, not them. If it took you an hour to get to working out a price, you were the bottle neck. You think sales guys want to spend an hour talking shit to someone who may or may not buy?

    The process is easy.
    Look at the market.
    Work out your budget.
    Have a fair price in mind that you are happy to pay.
    Do your homework on models at home before you go in.
    Do your test drives on each model you are looking at.
    (Now the important part)
    Speak to a salesperson, tell them the car you want, what specs/trim level
    Mention you are here to buy today.
    Give them the price you are willing to pay.
    If they say yes, sign the paperwork.
    If they say no or want to haggle, thank them for their time, leave your details and walk.
    Rinse and repeat.

    • +3 votes

      You think sales guys want to spend an hour talking shit to someone who may or may not buy

      We have a winner :D

    •  

      I wasn’t going to dignify this comment with an answer, but driven by my stewardship towards the forum, I must note that whilst you’re completely right from a personal finance perspective, you clearly don’t understand anything about sales/ negotiations.

      Different people/ companies negotiate differently, hence my interest in understanding if this is a company that prices high to offer a discount to close the sale (like Mitsubishi, in my experience) or if Hyundai doesn’t discount, therefore I could progress with the current price.

      •  

        I wasn’t going to dignify this comment with an answer, but, well, here I go…

        you clearly don’t understand anything about sales/ negotiations.

        I was a car salesman for a few years (until I grew a conscience), so I have a pretty good understanding. One thing I know is that I would not have wasted an hour with someone I didn’t think was going to slam down a deposit.

        If you took an hour to get the the point of negotiating a price, then you are the time waster and you don’t understand negotiating.

        I am pretty sure if the first thing you said to the salesperson was “I’m here to talk prices, let’s negotiate and get a contract signed today” you would have forgone the hour of bullshit.

        Try this next time; Do all your homework before you go into a dealership. Pick the salesperson you like, tell them you are there to buy today and you already know what you want and are just there to negotiate a price. You will find that it won’t take an hour to get to a price then.

        But, you know, you being the expert in negotiations and all, you would already know that.

  • +1 vote

    Used to be a thing where if you were a carlton member you could get $1k cash back after purchase. Eligible Membership wasnt too much from memory so could count as extra cash back on the car (isn’t factored into the negotiation, after purchase simply send proof of purchase and membership to carlton/Hyundai and bang)

  • +1 vote

    consider novated leasing - GST is refunded

    •  

      Thanks, I think that’s a good idea!

    • -2 votes

      Yet paying interest rates around 10%… no thanks

      •  

        The company I work for has a novated lease partner that just quoted to me at 3.85%