Hi all, I would really appreciate some advice and insight for this situation:
10 months ago I sold two laptops to the same buyer over Gumtree. They were both 6 years old, good physical condition, and sold as "Used - Working" after some basic testing.
Final agreed price was less than identical listings and the buyer paid cash. No contact from them until now, describing a problem with one of the computers preventing it from turning on. I'm not affiliated with any kind of computer repairer and they were sold entirely in a personal context.
I'm don't think I'm obligated even to respond, but that feels extreme if they just want advice. Obviously I am worried they are seeking some kind of reimbursement, which at this point I don't think there is any justification for. I've had bad experiences with abusive gumtree users before and would really like to avoid that right now.
What do you think is most reasonable in this situation?
Thank you everyone that read and responded. I'm not going to worry about it. Have a good weekend all.