This company is advertising 50% discount, while in reality they just doubled the starting price
How do I place a complain/shame them anonymously?
Thanks
Fake Discount advertised
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How many clicked on this link?
I am ashamed to say that I did, who do I complain to?
Their international operations don’t have to comply with ACCC laws.
I don’t think their com.au site is making the same claims.
Stop clicking ads through Facebook would be a good start. Get an adblocker second.
That's the US site - the aus site is https://sensibo.com.au/
Also, those on the site you linked seem to be a newer model "Sensibo Air" not the current "Sensibo Sky".
you are right, but they seem to sell to Australia from both sites…
2ND GENERATION
Sensibo Sky
1965 Reviews
SHIPS WITHIN 24 HOURS
Storm greySingle Kit
1 unit
$270.00
$138.43
Someone is surprised companies do this ???
Did hell freeze over?
No one is surprised. Thanks to consumer protection laws, we expect better behaviour. However, its an overseas company, worst of all, an American one where they can lie to you.
American one where they can lie to you.
It's not a lie if they are just providing alternative facts?
It's quite common and they get away with it by saying that the cheap "everyday" price they were selling at previously was from another promotion that is now finished. And this is a new sale where the discount is off the RRP.
For example, the RRP of a product is $300 but they normally sell it at $150 anyway.
Then they'll say that the earlier sale ($300 > $150) is now ending so the normal price reverts back to $300. But here's a new 50% off promotion So they'll advertise it for 50% off and sell it at $150 again (but $150 was already their normal price before the sale!!) lolThere are advertising laws that state you must have sold a product for a reasonable amount of time at the "before" price to be able to claim a discount.
https://www.accc.gov.au/consumers/prices-surcharges-receipts…
There are but the definitions are not very specific, so certain people will "toe the line".
this is like furniture/lounge stores. New years sale, Australia day sale, easter sale etc. Its only rrp 2 days out of the year, xmas and new years day and they are closed
Nord VPN rang, they have 75% off their 3 year plan that ends in 19 minutes!
I was at Chemist Warehouse yesterday and noticed all their "sale price" tags are relative to RRP not to their usual price.
So there are hundreds of products with the brightly coloured sale tags, you lift it up and the usual shelf price is IDENTICAL. Technically correct because it says "$XX off RRP" but very, very misleading to pretend it's on sale when it is not.
It appears that what chemist warehouse are doing is possibly illegal
What are misleading prices?
Misleading prices may include:
- a ‘before’, ‘was’ or ‘strike through’ price that is not the price those items were sold for in a reasonable period immediately before the sale period started
- a ‘before’, ‘was’ or ‘strike through’ price where only a limited proportion of sales were at the higher price in a reasonable period immediately before the sale period started
- a comparison between ‘cost/wholesale’ and ‘sale’ prices if the ‘cost/wholesale’ price is greater than what the business paid for the products
- a price comparison with a competitor’s price for identical goods, but the stated price is taken from a different market or geographical location
- ‘savings’ or ‘discount’ statements when compared to the recommended retail price (RRP), but the goods have never been sold at the RRP or the RRP does not reflect a current market price.
https://www.accc.gov.au/consumers/prices-surcharges-receipts…
Charles Tyrwhitt got pinged for this a few years back: https://www.accc.gov.au/media-release/charles-tyrwhitt-pays-…
Contact the Dep of Consumer Affairs, and dob them in
??