Incorrect Price on The Website

mumbaiboi40 on 21/07/2021 - 15:40

Hi all,

I came across this extremely juicy deal for dining chairs towards the end of the recent click frenzy in July 2021. The product was at 50% discount and somehow the system offered me 75% discount towards the end of the sale, say in the last 5 minutes.

I assume, there was a system issue on the Vendors website, and I just completed the transactions. I got an invoice for higher price (with 50% discount) but the amount that was deducted from my account was lower due to the 75% discount applied. Now, what are my options if the vendor is asking me to pay the difference, if I need the chairs or they are like take refund and cancel the order. What should be done in this case?

I am of the opinion that the vendor should respect the lower price because that was the total price quoted and the transaction was completed.

Poll Options expired

  • 46
    Cancel Order
  • 7
    Vendor should Agree to 75% discount
Home & Garden

Comments

  • Hybroid on 21/07/2021 - 15:45
    +8

    If it's genuine misprice or error, they're not required to take the loss. They are required to offer you a full refund should you wish not to pay difference.

  • Muzeeb on 21/07/2021 - 15:49
    +2

    Follow your conscience. Truth is eternal. Dharma.

    • bazingaa on 21/07/2021 - 16:36

      Sanathana Dharma

      • Nugs on 21/07/2021 - 16:48

        Not Jeffrey?
        .

    • mumbaiboi40 on 21/07/2021 - 18:53

      Not seeking a guru here, just an opinion.

      • dtxau on 21/07/2021 - 20:23

        I am of the opinion that you should take this to the High Court and fight for your entitlement of the 75% off discount.

  • Randxyz123 on 21/07/2021 - 16:10
    +1

    If it is a pricing error the vendor can cancel the entire order and give you a full refund. They don’t need to do anything other than that.

  • holdenmg on 21/07/2021 - 16:31

    E & OE.

    Offer and Acceptance

    E-I-E-I-O :+)

  • aoeueoa on 21/07/2021 - 17:03
    +1

    "I assume, there was a system issue on the Vendors website"
    "I am of the opinion that the vendor should respect the lower price"

    So you think it's likely a mistake but you want to hold them to their mistake. That's pretty scummy.

  • jakka on 21/07/2021 - 21:31

    You were happy to pay the 50% price when placing the order, so just pay the difference and move on. It sounds like a legitimate mistake, they could just cancel your order and you would not even be able to get them at 50% off.

  • Cheeper on 21/07/2021 - 21:57

    Worry about it when it happens.

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