Hey everyone – just wondering if anyone's ever been successful in making an Australian Consumer Law (ACL) claim with Freedom?
I purchased the Todd Dining Table (150cm Round Glass with wooden legs) back in Feb 2018 for $700, and noticed a small crack in one of the legs in Aug 2020.
It's now July 2021, and the crack has become much bigger. I've contacted Freedom and they said their warranty is only 2 years (a piece of information they actually hide very well – nothing on their website / receipt).
They said they are not obligated to remedy under ACL either, but I wonder what is considered a 'reasonable' time for dining table's to last?
My experience with ACL has only been with mobile phones, where they extend the 1 year manufacturer's warranty to 2 years.
Will I have any luck in arguing that ACL should extend Freedom's warranty from 2 years to 3 years?