Ebay Plus $50 Off Voucher - Refund Scenario

OzFrugie on 30/07/2021 - 19:28
Last edited 30/07/2021 - 20:31

Hi Ozb,

I signed up with Ebay plus early this month as I saw that I could get $50 off voucher if I signed up.
I used that voucher to purchase 4 items totaling $54.11 which I paid the difference of $4.11 with my PayPal.

3 weeks later, one of the items costing $15.95 had not arrived, so I asked the seller.
They produced a full refund they said, but my PayPal said I only received $1.21, even though the item cost $15.95.

How did ebay/paypal work out that they only needed to refund me $1.21?
Does anyone know?
It kind of sucks that it means I did not get the full benefit of the $50 voucher…

TIA

Financial

Related Stores

eBay Australia
eBay Australia
Marketplace

Comments

  • JimmyF on 30/07/2021 - 19:37

    How did ebay/paypal work out that they only needed to refund me $1.21?

    Pro Rata refund…. on what you REALLY paid.

    You got a refund, ebay got a refund on its voucher.

    • OzFrugie on 30/07/2021 - 20:30

      Can I get the refund amount which went to ebay?

      • JimmyF on 30/07/2021 - 20:38
        -5

        A refund of what? 'free' money? You only paid $4.11 for $54.11 worth of 'goods'. Of which you got a $1.21 back.

        • tunzafun001 on 09/09/2023 - 11:47

          He paid for the $50 voucher on sign up. It just came with a free eBay plus subscription.

          • JimmyF on 09/09/2023 - 15:15

            @tunzafun001:

            He paid for the $50 voucher on sign up. It just came with a free eBay plus subscription.

            No he didn't pay $50 for the voucher, he got a 'free' $50 voucher as part of the eBay plus subscription. He still has the eBay plus subscription.

  • plmko on 30/07/2021 - 19:37

    You lose all coupons when you get a refund for an amount you did not pay.

  • FLICKIT on 30/07/2021 - 19:42
    +1

    Add something to your cart and go to the checkout, have a look down the bottom to see if there's a voucher there for the refund value…

  • bemybubble on 30/07/2021 - 20:03
    +1

    This happened to me. Simply contact eBay for the voucher

  • lgacb08 on 30/07/2021 - 22:24

    yeah, ebay voucher is a rort, I got the same issue. Took me nearly a year to get to use the voucher, just before the expiry date because using the voucher doesn't make any financial sense, I could either buy identical item somewhere cheaper or the other discount code work out much cheaper than that $50 'free' money. And gues what Auspost lost the item, seller did the right thing by sending a replacement when I raised dispute but for some reason they didn't act on it properly so ebay decided to refund me anyway, but I already got the item so seller is in a lost.

    Remember ebay always wins, I just ditched ebay, figure out I can get most stuff cheaper on Amazon or ali express.

  • katrodiyar on 30/07/2021 - 23:13

    It should be returned as a eBay voucher. After you buy something and go to checkout. Go to voucher (where we normally add voucher code) and it should be there.

    • OzFrugie on 31/07/2021 - 23:34

      Its not there .. maybe it will be in few days time?
      I dont have my hopes up..

Login or Join to leave a comment
Login Join