NAB Internet Banking - Can't Find Details of Historical Transactions

JimB on 03/09/2021 - 12:52
Last edited 03/09/2021 - 19:02 by 1 other user

Transferred some funds from my NAB account to my CBA home loan yesterday.

Panicked a little as it was $9k and didn't see it in my CBA home loan as expected. All good, my mistake, I eventually figured out it went to my other CBA account when looking at my CBA accounts.

Interestingly and disappointingly, NAB internet banking doesn't show the BSB and Account number it was transferred to.

It just says INTERNET TRANSFER NAB - TRANSFER DEBIT

Surely you should be able to view the full history of where the funds were sent to when the transaction originated from NAB?

Related Stores

National Australia Bank Group (NAB)

• 

  dirtybigbjelke on 03/09/2021 - 13:04

  +3

  You need to go to the Transfer and Pay section on the website to see the full transfer details. HTH

  • 

    trex on 03/09/2021 - 13:07

    +1

    Yup, go to Transfer & Pay and then Payment List.

  • 

    JimB on 03/09/2021 - 14:14

    Thanks,

    Transfer & Pay, then 'Payments list', then click on the date of the transaction.

    Such a convoluted process.

    Makes no sense that you can see the details with one click within Transaction History on EFTPOS & Tap and Pay transactions but can't for bank transfers you initiate.

• 

  USER DC on 03/09/2021 - 13:17

  -6

  Are you having internet connection ? and a phone number ?

  If so ever considered Calling NAB ??

  • 

    jpl on 03/09/2021 - 13:40

    +1

    OP got two answers in less than 15 min here, something he/she may not achieve by calling NAB. So it's a win.

    • 

      JimB on 03/09/2021 - 14:09

      Cheers

• 

  redforever on 03/09/2021 - 14:27

  I just checked the my nab app and I can see the bsb and ac numbers when I expand th payment in the transaction history.

  • 

    JimB on 03/09/2021 - 14:59

    Yeah, just played with it- a few steps. What's wrong with being able to view the details with one click from the main screen.