Samsung Trade in Program (Updated September 2021)

Hi Everyone,

As of the new T&Cs from Asurion, if the device is not returned an admin cost is charged ($60) + the trade in cost.

I am currently trading in a S10 128gb ($90) which I think is way too less and could get a higher price elsewhere.

I have also heard about the ineligible device trick but did anyone actually try it yet?

Also are their any consequences to not returning the device?

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Comments

  • I am currently trading in a S10 128gb ($90) which I think is way too less and could get a higher price elsewhere.

    ? So trade it in elsewhere and forgo the trade in bonus? Unreal.

    People like you will make future trade in programs more of a pain in the arse.

  • +2

    .. so you want to trade in your phone to get the credit.. but not return the device?

    Also are their any consequences to not returning the device?

    Answer.. below?

    if the device is not returned an admin cost is charged ($60) + the trade in cost.

    What are you trying to achieve here?? What's the question. Im so confused

  • So OP wants to get the $500 trade in bonus
    Yet not trade in their phone and keep the trade in bonus?

  • From previous threads, I think OP is asking whether the Trade in Bonus ($500) will be charged if he doesn't return his eligible device in. From the last big Trade in program run by Samsung, a lot of people didn't bother sending in their devices and got charged the Admin fee and their device trade in value (which wasn't much) but they got to keep their Trade in Bonus value. I'm sure that Samsung doesn't really care about that as it is run by Asuron but they may have updated their T&C's to cover this, but hard to say unless you give it a go I suppose.

    • I propose op be the guinea pig then

      • I agree ;-D

    • not sure about the latest trade-in deals/offers T&Cs but I got a new Samsung S21 Ultra back from May and i only got charged the trade-in value of my Note 8 which was $95.

  • " ineligible device trick but did anyone actually try it yet?"

    What is that exactly?

  • Not any more as per t n c
    Quote

    WHAT HAPPENS IF I DON’T RETURN MY DEVICE?
    If you do not to return your device in 7 days , you will be automatically charged the value of the trade-in credit plus a $60 (AUD) administration fee. Samsung may also charge you for any additional bonus credit which was applied to your order.

    Unquote

    Source:
    https://www.samsung.com/au/tradeup/
    Scroll down to 'trade-in returns', the faq has this q n a

    Is this new? Or they just don't follow it. I am lil concerned if I don't return my trade in phone, will they charge me the additional admin fee or trade in bonus

    Any update OP on what was charged to you?

    • This is not t n c
      It's just an faq
      So ignore my previous comment, not sure they really follow up per the answer in faq

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