I did order a Sphero Kit thru Telstra Plus points and $17.
The toy came DOA and after several long chats I got told that Telstra Plus cannot replace, and refuded the points. Still waiting for the $17.
I checked online and they still have the Sphero but this time it would be the 25K plus $75. Now I know why they did not want to replace.
Can I insist to get the Sphero replaced ? ( The points are already back on my account )