Purchased two articles on same order from their webstore.
- 4 port Gigabit switch
- Acess point marked as free shipping
Both articles are small and not bulky.
Was charged shipping whilst checking out. Accepted and assumed that this could be a website issue.
Dropped a line to their customer support requesting refund of shipping cost if the articles will be shipped together.
Was denied refund and offered (repeatedly) to cancel the order. Their argument is that both products did not list free shipping.
The shipping fee does not bother me. However, their logic does.
Is common sense a rarity these days?