PS5 and Internet Connectivity

Abdull on 29/09/2021 - 17:35

Hi All,

I notice since i got my PS5 that my home internet slowed down. While like the majority of us, I work from home and I notice while i am working on my laptop and my kids use the PS5 for just streaming through Netflix or Disney, my internet connection will starts to disconnect and slow down to 1 or 2 Mbps.

This didn't make sense to me at first as i usually have 100 Mbps speed.

I called Optus to troubleshoot and the technician asked me some question like how many devices connected to the router which i told him around 7 then he asked me, do you have a PS5 which shocked me.

I answered yes where he told me, we getting a lot of complaints from PS5 owners having slow internet during the use of the PS5 in general.

He asked me to test it by disconnecting the PS5 from the network and check if the problem still occur. After doing that my network restored perfectly and no disconnection at all!!

He suggested that I might need to look for other modems options but they can't recommend any.

I start searching on the net and found some people were experiencing the same issue and some resolved it by buying a better modem like the Netgear Nighthawk.

Anyone had similar experience? Why does the PS5 causing this issue?

Gaming Game Console Sony

Comments

  • apple2016 on 29/09/2021 - 17:58
    +2

    you need Quality of Service (QoS) feature. some routers have this feature.
    It will allow you to configure the router to prioritize your traffic over the ps5

    • mighty-atom on 29/09/2021 - 18:07

      Exactly this or go 250 or 1000Mbps if you can get it. Depending on budget, but if you're prepared to spend on a nighthawk get a ubiquiti udm

      • Abdull on 29/09/2021 - 18:11

        250 or 1000 Mbps, what you mean sir?

        • mighty-atom on 29/09/2021 - 18:13
          +2

          Your NBN speed. NBN250 or NBN1000 if you have HFC or FTTP

        • Abdull on 29/09/2021 - 19:12

          250 above my budget.

          Do you think getting a nighthawk will fix the issue?

          • Suspect420 on 29/09/2021 - 23:17
            +1

            @Abdull: Get yourself an Asus

            Asus make great computers and associated parts and feed the R&D into the modems and routers.

            IMHO Asus are the best in the market

            Netgear don't make computers.

    • Abdull on 29/09/2021 - 18:11

      Thank you, let me give it a try and check if the Optus router they provided has that feature.

      • Suspect420 on 29/09/2021 - 23:19
        +2

        That's your problem. The Optus router.

        All ISP routers are rubbish

        Midrange Asus RT ax3000 will be more than sufficient for your uses

  • BuyOrNot on 29/09/2021 - 21:41
    +1

    I have deco M5 mesh, no issues with the ps5.

  • Abdull on 30/09/2021 - 11:23

    Thanks all

  • sween64 on 01/10/2021 - 09:42

    I have a PS5 connected via Ethernet to an ASUS RT-AC68U router on HFC 100 Mbps and have not had an issues with speeds on any devices.

    • Abdull on 01/10/2021 - 10:07

      https://www.ozbargain.com.au/node/654454

      Is this any good?

      • sween64 on 01/10/2021 - 10:37

        No idea. Head to the forums or whirlpool forums. The ASUS above was recommended at the time. In fact I have two of them, the second as an AP. The AIMesh didn’t work very well for me.

        • Abdull on 01/10/2021 - 18:45

          Thanks mate

  • Abdull on 01/10/2021 - 18:45
    +1

    I purchased the Netgear nighthawk… Lets see of that going to fix it the issue

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